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标题: 电脑蓝屏重启 0x1000000a (0xe101e968, 0x00000002, 0x00000000, 0x805fc47b) [打印本页]

作者: 煎饼 时间: 2007-3-28 23:14
标题: 电脑蓝屏重启 0x1000000a (0xe101e968, 0x00000002, 0x00000000, 0x805fc47b)

计算机已经从检测错误后重新启动。检测错误: 0x1000000a (0xe101e968, 0x00000002, 0x00000000,
0x805fc47b)。已将转储的数据保存在: C:\WINDOWS\Minidump\Mini022807-01.dmp。

最近电脑经常蓝屏重启，上一次装完系统重启查看日志发现有个可能是病毒的东西，删也删不掉没有办法就重装了系统了，但这几天又出现蓝屏重启的现象，蓝屏就闪一下，根本看不到写的是什么。只能通过日志看出来是什么错误，上面是从日志里找出来的错误代码。

经过分析,您的两次兰屏是因为:
npkcusb.sys
驱动引起的,而这个驱动文件可能来自您所安装的QQ软件,所以,建议您升级您QQ软件的版本,或者与腾讯公司联系

以下是详细跟踪日志:

*******************************************************************************

*
*

* Bugcheck Analysis
*

*
*

*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)

An attempt was made to access a pageable (or completely invalid) address at
an

interrupt request level (IRQL) that is too high. This is usually

caused by drivers using improper addresses.

If a kernel debugger is available get the stack backtrace.

Arguments:

Arg1: 80585b87, memory referenced

Arg2: 00000002, IRQL

Arg3: 00000000, value 0 = read operation, 1 = write operation

Arg4: 80585b87, address which referenced memory

Debugging Details:

------------------

*** WARNING: Unable to verify timestamp for npkcusb.sys

*** ERROR: Module load completed but symbols could not be loaded for
npkcusb.sys

READ_ADDRESS: 80585b87

CURRENT_IRQL: 2

FAULTING_IP:

nt!NtQuerySystemInformation+896 [d:\nt\base\ntos\ex\sysinfo.c @ 2212]

80585b87 64a124010000 mov eax,dword ptr fs:[00000124h]

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: DRIVER_FAULT

BUGCHECK_STR: 0xA

PROCESS_NAME: Idle

LAST_CONTROL_TRANSFER: from 804df7ec to 80585b87

FAILED_INSTRUCTION_ADDRESS:

nt!NtQuerySystemInformation+896 [d:\nt\base\ntos\ex\sysinfo.c @ 2212]

80585b87 64a124010000 mov eax,dword ptr fs:[00000124h]

STACK_TEXT:

80550d5c 804df7ec 0000000b 80550e08 00000000
nt!NtQuerySystemInformation+0x896 [d:\nt\base\ntos\ex\sysinfo.c @ 2212]

80550d5c 804de451 0000000b 80550e08 00000000 nt!KiFastCallEntry+0xf8
[d:\nt\base\ntos\ke\i386\trap.asm @ 1436]

80550de4 f7ec3439 0000000b 80550e08 00000000
nt!ZwQuerySystemInformation+0x11
[d:\nt\base\ntos\ke\up\obj\i386\sysstubs.asm @ 1507]

WARNING: Stack unwind information not available. Following frames may be
wrong.

80550e0c f7ec3384 f7ec5aec f8887450 81c10a10 npkcusb+0x439

80550e24 f7ec3f9c f8887450 80550e40 81c10a10 npkcusb+0x384

80550f4c 804e47f7 81c49bf8 81c5fe70 81c5fe70 npkcusb+0xf9c

80550f6c 804e47f7 81c10958 81c5fe70 8169c7f8 nt!IopfCallDriver+0x31
[d:\nt\base\ntos\io\iomgr\iosubs.c @ 2270]

80550f7c f8005e91 81c5fe70 81c5ec10 81bbb820 nt!IopfCallDriver+0x31
[d:\nt\base\ntos\io\iomgr\iosubs.c @ 2270]

80550fa0 f8005567 81c0fd48 81bbfd48 80550fbf hidusb!HumReadReport+0xed
[d:\xpclient\drivers\wdm\input\hidusb\hid.c @ 478]

80550fc0 f86bfe91 81c0fd48 81c5fe70 81c5fe70 hidusb!HumInternalIoctl+0x69
[d:\xpclient\drivers\wdm\input\hidusb\ioctl.c @ 76]

80550fd4 f86c1234 81c0fd48 81c5fe70 81c5fe70 HIDCLASS!HidpCallDriver+0x3f
[d:\xpsprtm\drivers\wdm\input\hidclass\dispatch.c @ 125]

80550ff0 f86c109c 81c0fe14 81bbb820 8055103b
HIDCLASS!HidpSubmitInterruptRead+0x84
[d:\xpsprtm\drivers\wdm\input\hidclass\pingpong.c @ 290]

80551028 804e4d38 00000000 81c5fe70 00c0fe14

HIDCLASS!HidpInterruptReadComplete+0x1d2
[d:\xpsprtm\drivers\wdm\input\hidclass\pingpong.c @ 803]

80551058 f8140ee5 81c5fe70 8112a928 81e12028 nt!IopfCompleteRequest+0xa2
[d:\nt\base\ntos\io\iomgr\iosubs.c @ 3509]

805510c0 f8141b57 8169c7f8 00000000 81e127d8
USBPORT!USBPORT_CompleteTransfer+0x373
[d:\xpsprtm\drivers\wdm\usb\hcd\usbport\core.c @ 1359]

805510f0 f8142754 026e6f44 81e120e0 81e120e0
USBPORT!USBPORT_DoneTransfer+0x137
[d:\xpsprtm\drivers\wdm\usb\hcd\usbport\core.c @ 1118]

80551128 f8143f6a 81e12028 804e3eb4 81e12230
USBPORT!USBPORT_FlushDoneTransferList+0x16c
[d:\xpsprtm\drivers\wdm\usb\hcd\usbport\core.c @ 2410]

80551154 f8151fb0 81e12028 804e3eb4 81e12028 USBPORT!USBPORT_DpcWorker+0x224
[d:\xpsprtm\drivers\wdm\usb\hcd\usbport\core.c @ 4125]

80551190 f8152128 81e12028 00000001 80559e80
USBPORT!USBPORT_IsrDpcWorker+0x37e
[d:\xpsprtm\drivers\wdm\usb\hcd\usbport\int.c @ 260]

805511ac 804dcbd4 81e1264c 6b755044 00000000 USBPORT!USBPORT_IsrDpc+0x166
[d:\xpsprtm\drivers\wdm\usb\hcd\usbport\int.c @ 334]

805511c0 80559c20 ffdffc50 00000000 00000000 nt!KiRetireDpcList+0x46
[d:\nt\base\ntos\ke\i386\ctxswap.asm @ 2015]

805511d0 804dcb4d 00000000 0000000e 00000000 nt!KiIdleThread0

805511d4 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x26
[d:\nt\base\ntos\ke\i386\ctxswap.asm @ 1741]

STACK_COMMAND: kb

FOLLOWUP_IP:

npkcusb+439

f7ec3439 ?? ???

SYMBOL_STACK_INDEX: 3

FOLLOWUP_NAME: wintriag

MODULE_NAME: npkcusb

IMAGE_NAME: npkcusb.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 451240bb

SYMBOL_NAME: npkcusb+439

FAILURE_BUCKET_ID: 0xA_CODE_AV_BAD_IP_npkcusb+439

BUCKET_ID: 0xA_CODE_AV_BAD_IP_npkcusb+439

OCA_CRASHES: 17025 (in last 90 days)

Followup: wintriag

作者: 煎饼 时间: 2007-3-28 23:25
我的情况是，很类似啊:计算机已经从检测错误后重新启动。检测错误: 0x1000000a (0xe1688bb8, 0x00000002, 0x00000000, 0x805fc47b)。已将转储的数据保存在: C:\WINDOWS\Minidump\Mini032807-01.dmp。

作者: 煎饼 时间: 2007-3-29 23:20
再次纪念电脑一个多月蓝屏的日志

作者: 風之翔 时间: 2007-3-31 11:44
支持一下.........      我电脑有时也要蓝     不知是硬件还是软件问题....

作者: 在线观看 时间: 2007-4-1 19:03
npkcusb.sys哈哈~~~~我只能笑,煎饼也只能苦笑中...大家都明白

作者: 竹木刀 时间: 2007-4-2 09:57

最好有个SRE的日志，楼主可以试试彻底删除QQ然后去网上下个绿色版，另外可以在我的电脑属性-高级-启动和故障恢复中将自动重新启动取消，这样就可以看到蓝屏了。

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