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1. Which Cisco program fairly and equitably rewards partners that actively identify, develop, and win new business opportunities in targeted market segments?
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A. Value Incentive Program
! N% _/ n" J% s$ B7 W! vB. Solution Incentive Program
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C. Opportunity Incentive Program
3 Y: X. X; T0 eD. Foundation Advantage
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E. Opportunity Incentive Program
$ u: i+ r: ]# O+ w7 kAnswer: C
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, p# {# w% A! k2. What feature does the Partner E-Learning Connection provide?
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A. Full versions of all Cisco technical-level classes
0 M- R# |$ ?* L+ U2 O$ X- uB. Live instructor-led, web-based classes
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C. Flexible, web-based knowledge and learning
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D. Hosted website that partners use to deliver e-learning to customers
" z! d: t x x/ g' F* bE. Lists of training-partner class offerings
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Answer: C
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. {* z Q+ D" C9 x3 y( w/ C4 _$ m5 u3. Which two of the following are benefits of engaging Cisco field resources? (Choose two.)
/ B% U g7 |3 a; AA. Maximize the number and value of customer sales engagements
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B. Access free implementation and support services
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C. Eliminate sales and marketing expense
' }, q9 {5 q& u1 L- e: F% uD. Increase revenue and improve margin
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E. Access free hardware and software for resale
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Answer: AD
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4. What is a wide-area network (WAN)?
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A. a network that connects client devices wirelessly using radio waves
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B. a network that crosses metropolitan, regional, or national boundaries
0 B' z7 { n* o4 MC. a network that is restricted to a single building, a group of buildings, or even a single room
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D. a network that encompasses an entire city or metropolitan area and connects multiple local-area networks (LANs)
$ M5 t5 R. o8 k8 X, V& {Answer: B
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5. In which area of the campus local-area network (LAN) are the user computers attached to the network?
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A. core
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B. access
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C. distribution
% |0 I# Q( G8 \( i/ SD. aggregation
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Answer: B
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0 n ^5 [2 f7 d7 `. Z6. Which Cisco software provides intelligence to the network?
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A. Cisco IOS
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B. CiscoWorks
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C. Cisco ONS 15540
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D. Cisco CallManager
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Answer: A
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7. A software engineering firm wants to streamline call center operations to reduce customer wait times and improve employee productivity. Which Cisco solution best matches this business need?
% C- A: P) E9 `" qA. optical network
5 `* D, D% W( I# gB. IP telephony
) u* E r/ R! v y6 A3 r- {C. WLAN
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D. DSL
: s2 `+ C; b# yAnswer: B
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8. What are five layers in the OSI model? (Choose five.)
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A. session
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B. physical
4 C+ y: J' T% e& gC. protocol
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D. gateway
w0 e: z/ p GE. data link
. y5 c5 V& I T& A9 j5 S. PF. transport
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G. application
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Answer: ABEFG
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( v' `! q. Z6 l o4 f- U1 c, o9. What is the key element in SMB solutions?
5 g' U6 T& \1 y7 OA. They provide the lowest possible cost.
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B. They reduce the cost and complexity associated with multiple services in a single device.
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C. They reduce complexity by eliminating features.
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D. Consumer-level products are suitable for SMB needs.
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E. Reliability is not important since replacement products are inexpensive.
/ B) c; @3 N2 F0 G( U& w5 fAnswer: B
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" Q; s, m- `3 e' }10. What are two software-based attacks that disable individual workstations and typically spread from user to user by e-mail? (Choose two.)
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A. virus
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B. worm
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C. Trojan
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D. executable
) s$ O) }/ |- }' P) t6 v. BAnswer: AB
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11. SMARTnet and SMARTnet Onsite provide which two services? (Choose two.)
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A. updates to all Cisco software
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B. support for Cisco IOS software
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C. registered access to Cisco.com
8 s- U4 o3 o2 SD. support for application software such as Cisco CallManager
* r% D* o/ S6 y1 M2 L8 n. _Answer: BC
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2 }3 O% l! x4 {' ]8 Q( g12. Which program has been specifically designed for small-sized and medium-sized businesses and provides easy, cost-effective network support to help ensure reliable operations, contain costs, and protect their investments?
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A. Cisco Software Application Support Services
* j# y: c. D# N% W( t% m& ~" bB. Cisco Focused Technical Support Services
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C. Cisco Smart Foundation Service
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D. Cisco SP Base
5 d+ B* P X- DE. Cisco SMARTnet Onsite
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Answer: C
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: J) J5 H6 j x o- q13. Which network security strategy element refers to implementing barriers that serve as both physical and virtual protections against possible threats?
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A. test the system
( G$ V7 k7 v2 t# c2 l( ~B. secure the network
, p2 p( `( m# y! @C. monitor and respond
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D. develop security policy
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Answer: B