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# |3 r/ \0 g, u1 N& x1. Which Cisco program fairly and equitably rewards partners that actively identify, develop, and win new business opportunities in targeted market segments?
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A. Value Incentive Program
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B. Solution Incentive Program
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C. Opportunity Incentive Program
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D. Foundation Advantage
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E. Opportunity Incentive Program
' s) \: m( Q3 d) f& n ?9 g# mAnswer: C
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2. What feature does the Partner E-Learning Connection provide?
+ r2 i# Q2 n5 U/ L" MA. Full versions of all Cisco technical-level classes
" S! J6 u; ~0 N9 ~5 SB. Live instructor-led, web-based classes
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C. Flexible, web-based knowledge and learning
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D. Hosted website that partners use to deliver e-learning to customers
! X1 `) _7 `3 W5 ?# G6 o3 [1 lE. Lists of training-partner class offerings
6 x. P% f5 ]2 F0 ?& H/ X+ ]Answer: C
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3. Which two of the following are benefits of engaging Cisco field resources? (Choose two.)
+ E2 K( ~( T2 f: G, u8 BA. Maximize the number and value of customer sales engagements
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B. Access free implementation and support services
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C. Eliminate sales and marketing expense
& R2 N% n* c/ _9 nD. Increase revenue and improve margin
a) x" J: P& F* pE. Access free hardware and software for resale
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Answer: AD
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4. What is a wide-area network (WAN)?
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A. a network that connects client devices wirelessly using radio waves
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B. a network that crosses metropolitan, regional, or national boundaries
' X. U" E/ c3 z- _& y# x& ?C. a network that is restricted to a single building, a group of buildings, or even a single room
) d& o6 B" Y& a+ B9 C6 dD. a network that encompasses an entire city or metropolitan area and connects multiple local-area networks (LANs)
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Answer: B
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3 x$ ^8 T! a/ m" M3 `) u5. In which area of the campus local-area network (LAN) are the user computers attached to the network?
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A. core
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B. access
. X0 M. R* H4 |# f1 [# y$ J! OC. distribution
: m5 u- A$ P# n" ]/ a( A9 Y: s ED. aggregation
7 c: \8 X8 z4 X! i( l( b' WAnswer: B
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/ K% `0 M3 {! Y1 ^4 [6. Which Cisco software provides intelligence to the network?
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A. Cisco IOS
" X3 }+ T# S3 \) ?- ~* U: }5 jB. CiscoWorks
j: t. `# e3 uC. Cisco ONS 15540
; I0 a" x+ R R3 s A) Y- }" dD. Cisco CallManager
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Answer: A
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7. A software engineering firm wants to streamline call center operations to reduce customer wait times and improve employee productivity. Which Cisco solution best matches this business need?
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A. optical network
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C. WLAN
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D. DSL
% Y1 A: g- j9 r/ _Answer: B
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3 K- f" Y, U6 N4 N/ W% p2 w( _3 q8. What are five layers in the OSI model? (Choose five.)
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A. session
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B. physical
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D. gateway
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E. data link
" A" a, c* a7 }! h2 ^F. transport
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G. application
5 \/ H& r# L& x$ M5 @7 T; aAnswer: ABEFG
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$ X% A: q, i0 c6 b& c- J+ P9. What is the key element in SMB solutions?
7 S- S: c1 [2 q- P8 n) r2 @, VA. They provide the lowest possible cost.
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B. They reduce the cost and complexity associated with multiple services in a single device.
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C. They reduce complexity by eliminating features.
' }8 c8 h/ c/ `* s* bD. Consumer-level products are suitable for SMB needs.
+ i* d# m E- X4 p0 Q; m% B2 [9 oE. Reliability is not important since replacement products are inexpensive.
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Answer: B
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10. What are two software-based attacks that disable individual workstations and typically spread from user to user by e-mail? (Choose two.)
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A. virus
# ~ ^ V' R% l' M! b4 I: k# AB. worm
# H3 n* z5 G2 O1 _5 ]! OC. Trojan
5 q; I) W: a2 ^ ~1 eD. executable
' [, i/ i) a( z0 X6 N$ z$ lAnswer: AB
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8 t8 ^5 `: {5 O, L11. SMARTnet and SMARTnet Onsite provide which two services? (Choose two.)
1 j. M/ m# @/ FA. updates to all Cisco software
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B. support for Cisco IOS software
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C. registered access to Cisco.com
+ C4 {# {6 ^' D( ^D. support for application software such as Cisco CallManager
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Answer: BC
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: \! p4 {# M) @- Y9 q$ v12. Which program has been specifically designed for small-sized and medium-sized businesses and provides easy, cost-effective network support to help ensure reliable operations, contain costs, and protect their investments?
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A. Cisco Software Application Support Services
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B. Cisco Focused Technical Support Services
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C. Cisco Smart Foundation Service
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D. Cisco SP Base
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E. Cisco SMARTnet Onsite
# C' M& s k3 Z# L" e' @' f: a% dAnswer: C
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; d1 r- j; V+ ]" j6 v13. Which network security strategy element refers to implementing barriers that serve as both physical and virtual protections against possible threats?
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A. test the system
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C. monitor and respond
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D. develop security policy
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Answer: B